Service and Maintenance

Doctor Bike

the first Smart Support and Assistance system and Urban Cyclist Services.

Thanks to the collaboration with our valuable partner, Doctor Bike, we can guarantee services for urban cyclists yet unheard of in Italy!
The project was created and designed to respond to the real and concrete needs that can be encountered on city routes, real support that is truly dedicated to people.

Delivery and set-up
A certified DoctorBike operator will deliver the bike to your home safely, but not only that! He will do ECB set-up; handlebar adjustment, pedal assembly, wheel settling, and a quick explanation of how to best use your E-Bike.

Scheduled maintenance
Three optional coupons that can be purchased when ordering ECB 1963. You choose whether to go to an Authorized Service Center or conveniently book a service at your home!

Dedicated App
Through the dedicated App you will be able to book an intervention at your home or at an authorized DoctorBike center.

*this service needs to be confirmed after purchase depending on your country and area




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